Required material and corresponding material costs.This includes the corresponding information: The goal is a realistic estimate that is presented in a clear, complete and accurate manner. In order to not scare off potential customers with your demand for compensation, consider pointing out in advance that this is a “nominal fee” that can be refunded when an order is placed or offset against the order value.Īs the customer expects a detailed list of all costs to be incurred, including the basis for calculation, sufficient time and care can and should be reflected in your cost estimate. Charging a fee can also offer you an element of security against fraud: Customers who do not really intend to order a service from you are unlikely to proceed beyond the initial fee request. However, you must be sure to explicitly negotiate these fees with your customer and record any agreements. troubleshooting prior to repairing a laptop), you have a strong argument on your side that justifies charging a free in any case. If it also represents an essential part of the actual service (e.g. This makes sense for your financial liquidity, because sometimes a cost estimate goes hand-in-hand with elaborate planning or extensive calculations. However, beware: Customers like to see the cost estimate as a self-evident basic service and may feel deterred by a fee. Preparing a cost estimate is a time-consuming and labor-intensive additional effort, which you may want to be remunerated for.
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